FAQ

Start by referring to your device's user manual for basic troubleshooting. If the problem cannot be solved, please contact our after-sales service center and provide a detailed fault description and device information for support.

Common maintenance includes lubricating guide rails and bearings, checking the status of cables and connectors, regularly cleaning machine tools, checking the operating status of CNC systems, and regularly calibrating and checking mechanical accuracy.

Our factory provides telephone support, online technical support, on-site maintenance services and regular equipment inspection services. In addition, operational training and troubleshooting training may be provided.

The warranty period is generally 12 months after the equipment is delivered. During the warranty period, the manufacturer usually undertakes repair services for non-human faults. If you have specific questions or needs, it is recommended to contact our customer service directly to obtain accurate information and professional advice.